Marketplace Best Practices and How to Report a User 🚨
We strongly recommend that all new providers take the time to familiarize themselves with the information on the Field Nation User Reported Events and Marketplace Best Practices page, including the Report a User overview. Understanding the policies and marketplace guidelines referenced on this page can help you stay safe and avoid unwanted friction like policy violations, payment disputes, blocks, and/or a reduction of your Buyer Satisfaction and Provider Success Score.
Learn From Other Providers 📝
Explore the discussions going on right now in the Community to see insights and common questions shared by fellow providers. It’s a great place to discover how others are using Field Nation to help build their businesses.
Have a specific question or topic in mind? Start a new discussion—your peers (and our team) are here to help!
Understand and Maintain Your Provider Success Metrics 📊
Although you may not have a PSS yet, understanding how the score works and what it measures will help set you up for success early. For information about PSS, we recommend this Help Center article that gives answers to some Frequently Asked PSS Questions and the Community post called Provider Success Score: Facts vs Fiction.