Field Nation has identified a delivery issue affecting all SMS message notifications for users with certain phone carriers. You may be impacted if you stopped receiving text messages recently.
What are we doing about it?
Field Nation is working towards an alternative solution to deliver timely work order notifications. In the interim, please take the steps outlined below.
What action do I need to take?
Please enable email notifications to continue receiving updates, including those related to work orders. To do that:
- Step 1: Click the link below to go to your Field Nation notifications page.
- Step 2: Log in to your Field Nation account.
- Step 3: Review your notification preferences and enable email notifications.
- Step 4 (ongoing): Check your spam or junk folder in your email to ensure work order notifications are delivered. If you see Field Nation work order notification in the spam or junk folder, please mark it as “not spam.”
Please comment below or contact our Support Team if you have questions or need help setting up email notifications.
We sincerely apologize for this change and any inconvenience this may cause.
