Starting this week, you may notice the way work order parts logistics and details are displayed and tracked has changed for some buyers. That’s because some new Parts Logistics features are getting rolled out to a subset of buyers with parts-heavy projects.Â
Here is what you will notice is different within work orders where the buyer does have these Part Logistics features:
- Dedicated Parts Usage section in Tasks: A new, dedicated Parts section, instead of parts info being housed in other sections of the work order. Before being able to submit the work order for review, you will be prompted to complete a “Parts Usage” task. This includes logging the usage for each part (e.g., used, not used, damaged) and clear instructions for the original part (return, leave onsite, or dispose):
- Automated Returns: If a return is required, you will enter the tracking number and carrier within the workflow, and the return shipment will be automatically created and tracked
- Standardized Workflow: Shipment status is now directly connected to required tasks. You’ll receive clear guidance on when to head to the site, notifications for deliveries, and proactive alerts if a delay impacts your scheduled start time:
Please note that not all work orders with parts requirements will have these features, but you may start to see them more as time goes on.
