Routed Work Order - With No Name

Venkatesh Rangaraj

Hi Team,

I am based in Canada and own a service company.
I have a team of 8 technicians. When a buyer routes a ticket to me, it’s hard to know who it has been assigned to. By the time I check with each team member, it's often too late to pick it up.

I wish Field Nation would include the name of the technician the ticket was routed to in the email or text notification.