Marketplace Best Practices and How To Report a User 🚨
We strongly recommend that all new users take the time to familiarize themselves with the information on the Field Nation User Reported Events and Marketplace Best Practices page, including the Report a User overview. Understanding the policies and marketplace guidelines referenced on this page can help your company stay safe and compliant, while avoiding unwanted friction from potential policy violations, payment disputes, blocks, and/or a reduction of your managed providers Buyer Satisfaction and Provider Success Scores.
Learn From Other Service Company Admins 📝
Explore the Service Company Discuss Page to register for a Webinar and review related conversations going on right now in the Community. It’s a great place to discover how other Service Companies are using Field Nation to help build their businesses.
Have a specific question or topic in mind? Start a new discussion—your peers (and our team) are here to help!
Understanding How Your Managed Providers Can Maintain Their Provider Success Metrics 📊
Although your managed providers may not have a PSS yet, understanding how the score works and what it measures will help set your team up for success early. For information about PSS, we recommend this Help Center article that gives answers to some Frequently Asked PSS Questions and the Community post called Provider Success Score: Facts vs Fiction.
How-to's and Answers to Some Frequently Asked Questions ❓
Check out our Service Company FAQ and Administering Your Service Company help center articles for even more guidance and important information to run your company smoothly on Field Nation.